Frequently asked questions

In three steps. 1) Create your account and start your 30-day free trial on the website. 2) Download the app on your phone or computer. 3) Sign in with your account. The app is for using the service day to day; account creation and your subscription are always managed on the website.

30 days free, 100 GB, no credit card and no commitment. You confirm your email, your account is created right away and you can back up your photos immediately. At the end of the 30 days without a subscription, your account becomes read-only: you can still view and download your photos. Without re-subscribing, your data is permanently deleted 7 days later — we always warn you by email before any deletion, with a link to recover your photos.

Install the mobile app (iOS or Android) for automatic backup. You can also manage everything from the web, or install the macOS and Windows apps.

Yes. You can import your existing library from Google Photos or iCloud; our guides walk you through it, and a real person answers if you get stuck.

iPhone and Android, a full web client, and native macOS and Windows apps that we build ourselves.

Yes, the same photo can belong to as many albums as you like, without ever being duplicated. At Fotomania, each thumbnail even shows a badge per album — you see at a glance which albums it's in.

Yes, photos and videos in their original quality — including RAW, Live Photos and motion photos.

Yes. Fotomania keeps your original files and their metadata (date, location, EXIF), with no recompression.

Smart search (objects, places, even text inside images), face recognition, map, timeline… and the album name right on the thumbnail.

Yes, give them a clear name ("Lea's birthday") instead of an unreadable IMG_2043, and find them easily with the search field.

Create a shared album and invite members: everyone can add their photos, like and comment.

From your account owner area, enter the person's email and invite them (up to 5 members depending on the plan). Fotomania automatically creates an account for them and emails their login details — they don't need an account beforehand. Their storage comes from your shared family space, and you can remove a member at any time.

You give another member access to your entire photo and video library (your whole timeline). They can view and download it, read-only — without being able to delete or change your originals. It's continuous: your new photos appear automatically on their side. Unlike an album (a one-off selection), a partner sees your whole library; it's mutual if each of you shares with the other. Perfect for a couple or a family.

Up to 5 members depending on the plan, with a shared storage space that adapts to everyone's needs.

Yes. Storage is shared, but everyone keeps their own private photos and decides what to share.

Yes, through a share link that you can protect with a password and set to expire.

On servers located in Europe, in compliance with the GDPR.

Only you — and only the people you explicitly choose to share with. Your photos are private by default. No one at Fotomania looks at them: we don't view them, we don't moderate them, and no algorithm analyses them. A member of our team accesses them only if a technical action is strictly necessary, at your request, and always confidentially. You remain the owner of your content and are solely responsible for what you store and share.

No. No data reselling, no targeted advertising, no algorithm analysing your photos to sell you anything. Our only revenue is your subscription.

No. The privacy we promise for your photos, we apply to ourselves too. Our site uses neither Google Analytics nor advertising cookies: just a European statistics tool, which we host ourselves, that shows us the essentials to improve our pages, completely anonymously. So you'll never see an “accept cookies” pop-up here.

Because we don't need them to give you a good website — and because most cookies exist to track visitors, which we refuse to do. A cookie is a small file stored on your device; advertising cookies then follow you from one site to the next. At Fotomania, none of that: nothing is stored on your device, your IP address is never kept, and we can neither identify you nor follow you elsewhere. To improve our pages, we rely solely on anonymous statistics (Umami, which we host ourselves in Europe). Since the law only requires a consent banner when cookies or trackers are used — which we don't — you have no pop-up to accept when you arrive. It's how we apply to ourselves the privacy we promise for your photos.

Yes, your library is hosted on secure infrastructure with regular backups.

It goes to a trash bin and stays recoverable for 30 days before permanent deletion.

Yes. European hosting, data under control, and you can export or delete your data at any time.

From the sign-in screen — on the web (photos.fotomania.app) or in the mobile app — tap “Forgot password?”. You can also go directly to https://api.fotomania.app/reset-password. Enter your email: if an account exists, you'll receive a link (valid for 30 minutes, single use) to choose a new password. Once changed, sign back in. For your security, every change is confirmed to you by email.

From €3.99/month for 100 GB. Several plans up to 3 TB, monthly or yearly (−10%).

Yes, at any time from your “My subscription” area. An upgrade is immediate: you only pay the difference, prorated for the remaining days, and your storage increases right away. A downgrade takes effect at your next renewal — you keep your current plan until then, with no refund.

On the monthly plan, no commitment: cancel anytime (the current month remains due). On the yearly plan, you pay 12 months upfront (−10%), with access guaranteed until the end of the term. In all cases, you have a 14-day right of withdrawal after the order (pro rata refund).

Your account becomes read-only: you can still view and download your photos. Without re-subscribing, your data is permanently deleted 7 days later — always after a warning email with a link to recover your photos.

Card and major European methods, through a European payment provider.

The easiest way: the “My subscription” button — in the web app (your account menu) or in the mobile app. You go straight in, without signing in again. If you don't have the app handy, go to https://api.fotomania.app/portal/login: enter your email and we'll send you a login link (no password). From this space you manage your plan, members, payments and receipts.

Go to your “My subscription” space (button in the web or mobile app). Tap “Subscribe”, choose your plan (from Mini to Ultra+) and your billing — monthly or yearly (−10%). You'll be redirected to our secure payment provider (Mollie) to enter your card. As soon as the payment is confirmed, your plan is active immediately and you keep all your photos, with no interruption. You can subscribe at any time during the trial.

Your account becomes read-only: you can still view and download your photos. You have 30 days to resubscribe or retrieve your data. After that, without resubscribing, all your data is permanently deleted from our servers and our backups. We notify you by email before any deletion, with a link to retrieve your photos.